Green Vision Planet
Help & Information

Frequently Asked Questions

Answers to the most common questions about the platform, partnership, and contributions.

About the platform

What is Green Vision Planet?

Green Vision Planet is a sustainability platform dedicated to the hospitality industry. It helps resorts, hotels, guesthouses, restaurants, travel agencies, and other businesses in the field measure their environmental performance, obtain an eco score and a sustainability class, and receive official certificates and badges. In addition, the platform enables the collection of voluntary sustainability contributions from guests, supporting partners' investments in sustainable practices, the development of the platform, and tree planting through non-governmental organizations.

How does the platform work?

The partner registers for free, adds their properties, and enters monthly consumption data (energy, water, waste, and others). Based on this data, the platform automatically calculates an eco score and a sustainability class, and generates a downloadable certificate and badge. The badge contains a QR code that guests can scan to add a voluntary sustainability contribution and to verify the authenticity of the certification.

How much does it cost to use the platform?

Registration and certification are free. You can register, add your properties, and obtain the certificate and badge at no cost. In the future, optional packages with additional features will be available, purchasable directly from the administration panel.

For partners

How do I register as a partner?

You access the registration page and create a free account. You fill in the company details (name, tax ID, type of activity, address, contact) and sign the partnership contract directly in the application, with a handwritten signature (drawn on screen), when creating the account. The signed contract is available to you immediately, and the process takes only a few minutes and involves no cost.

What do I need to do after registering?

After creating your account: 1) Verify and complete the details of the company and the first property (created automatically at registration). 2) Enter monthly consumption data from your bills: energy, water, gas, waste, and occupancy. 3) Add the property's eco features (LED lighting, solar panels, sensors, recycling, etc.). 4) You automatically receive the eco score, sustainability class, PDF certificate, and badge, which you download from the panel.

Can I add multiple companies and multiple properties?

Yes. A single account can manage multiple companies, and each company can have multiple properties. When you add a new company from the panel, you sign a partnership contract for that company (with a handwritten signature, just like at registration), after which you configure it. You switch between companies and properties directly from the administration panel.

How do I manage my account and properties?

From the administration panel you can: add and edit companies and properties; enter monthly consumption data; view the eco score and its evolution over time; download certificates and badges; track contributions received from guests; manage API keys for integration on your own website; and update account and company settings.

How do I integrate the contribution tool on my website?

The platform provides you with API keys and an integration code, available in the administration panel. You add the Green Vision Planet tool to your own website by inserting the provided code, so that guests can add a voluntary sustainability contribution directly from your page, online.

What devices does the platform work on?

The platform works on any device with internet access — computer, laptop, tablet, or phone. The administration panel and public pages are adapted for screens of any size, and the QR codes on badges can be scanned with any phone's camera.

How do I reset my password?

If you forgot your password, access the login page and click on "Forgot password?". Enter the email address associated with your account and you will receive a message with a secure link through which you can set a new password. For security reasons, the link is valid for a limited time.

Can I insure my business through the platform?

Yes. From the administration panel you can send a request to insure your business. The request reaches the Green Vision Planet team, which contacts an insurance broker. Subsequently, you are asked, through a form, for the documents needed to prepare a personalized offer.

What is the eco score and how is it calculated?

The eco score is a value from 0 to 100 that reflects the property's sustainability performance. It is calculated automatically based on the entered data, across several categories: LED lighting, energy (solar panels, smart thermostats, motion sensors, smart plugs), household appliances (efficiency class), water (saving devices, rainwater collection, greywater recycling), waste and recycling, transport (EV charging stations, bicycle parking, public transport), local and organic food, eco education and staff training. The more sustainable practices the property adopts, the higher the score.

What is the EU sustainability class?

In addition to the numerical score, the property receives a sustainability class aligned with the European efficiency standard (from A upwards) and a level — Bronze, Silver, Gold, or Platinum — reflecting the degree of performance achieved. These appear on the certificate and the badge.

How do I receive the certificate and badge?

After completing the data, the PDF certificate and badge are generated automatically and can be downloaded anytime from the panel. The certificate is bilingual (Romanian for Romania, English for other countries) and contains a verification code. The badge includes a QR code through which guests can contribute and verify the authenticity of the certification.

Contributions and guests

What is the voluntary sustainability contribution?

It is an optional contribution, equivalent to 2% of the bill, that guests can voluntarily choose to support sustainability initiatives. The contribution is not mandatory and can be added in two ways: online, through the Green Vision Planet tool integrated on the partner's website, or on-site, by scanning the QR code on the eco badge and recording the receipt number — adding the code generated from the panel manually through the cash register, or directly through a unique QR code inserted on the receipt.

In what currency are contributions made?

Contributions are made in the currency corresponding to the country in which the partner is registered. The platform automatically sets the appropriate currency at registration, so that both the partner and the guests see the amounts in the local currency.

Is there a minimum threshold to participate in the raffle?

Yes. To participate in the raffle there is a minimum contribution amount, set separately for each country. Only contributions that reach this minimum amount receive a raffle ticket. The thresholds for each country are displayed on the platform.

How is the money from contributions used?

The contribution supports both the operation and development of the Green Vision Planet platform, and the partner's sustainability practices, who uses their share for their own sustainability investments (for example LED lighting, efficient equipment, consumption reduction). In addition, a part supports environmental initiatives, such as tree planting through non-governmental organizations.

How do I verify the authenticity of a certificate or a contribution?

On the platform's verification page you enter the code from the certificate or the contribution code (or scan the QR code on the badge). The system instantly shows you whether the certificate or contribution is authentic, along with the associated details: property, score, amount, and date.

What is the raffle and how do I participate?

The Green Vision Planet raffle is an international promotional campaign organized by S.C. ASISARTAS S.R.L. Guests who add a voluntary sustainability contribution and express their consent to participate automatically receive a ticket with a unique code, sent by email. To participate you must be at least 18 years old and reside in one of the countries eligible for the respective prize. Prizes, registration periods, and eligible countries are displayed on the platform and updated automatically. Winners are designated by random online draw, announced by email and/or phone, and have 30 days to claim the prize. The complete regulation is available free of charge on the website.

Answers to the most common questions about the platform, partnership, and contributions.